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Kay's Fasteners

Kay's Fasteners

5.3M items sold
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About us

Welcome to Kay's Fasteners, leading distributors of fixings, fasteners and hand tools with a huge range of products available from stock for same day dispatch.
Customer service is the foundation of our business and we do all we can to ensure your shopping experience is a good one.
So, for fixings and fasteners to suit most applications and hand tools from the likes of Bahco, Knipex and Wera you are in the right place and we look forward to helping you.
Location: United KingdomMember since: Nov 23, 2003Seller: kayfast1
Top Rated SellerKay's Fasteners is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Business details

VAT number: GB 137832793

Feedback ratings

Last 12 months

Positive148,972- positive feedback in last 12 months
Neutral300- neutral feedback in last 12 months
Negative60- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
5.0

Seller feedback (2,439,054)

  • 1***d (10164)- Feedback left by buyer.
    Past month
    Verified purchase
    Excellent quality as I have come to find as a repeat customer. As described and well packaged up in clearly marked bags. 👍 Disappointingly on this occasion it took 5 days from placing the order, Monday arriving Saturday. Customer service was great and a quick reply citing delivery issues blaming Royal Mail, which to be fair you can appreciate. Was supposed to be sent Royal Mail 24 but sent Royal Mail 48 which probably didn’t help. I’ll buy again as I like what they produce, quicker next time 🤞
  • g***s (1107)- Feedback left by buyer.
    Past month
    Verified purchase
    Item was perfect , as described, delivered reasonably quickly, (allow seven days ) well packaged and competitively priced, Communications from seller was excellent, highly recommend this seller, I wouldn’t hesitate to purchase from them again in the future.
  • v***4 (3204)- Feedback left by buyer.
    Past month
    Verified purchase
    Repeat customer, great service as always. As described and shown in photos. Dispatched next day and delivered a day later. Arrived safely as well packaged etc. Happy to recommend/buy from again good price ,quality good , new condition thanks
  • r***p (2520)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    As described - new. A quality item with good appearance. Well packed. Good value for money. Order placed and paid for on the 21st of May. Despatched untracked until delivered by ROYAL MAIL, within the estimated time, on the 23rd of May. ★★★★★ seller.
  • t***h (986)- Feedback left by buyer.
    Past month
    Verified purchase
    Repeat customer, great service as always. As described and shown in photos. Dispatched next day and delivered a few days later. Arrived safely as well packaged etc.Happy to recommend/buy from again
  • n***j (260)- Feedback left by buyer.
    Past month
    Verified purchase
    The original order never arrived, despite royal mail stating it did. There were no receipts indicating a missed delivery nor emails with pictures of the package being delivered. I contacted this seller with Jan handling my issue. After confirming the absence of the package, Jan arranged to resend this entire order which did arrive. Not a good start but the customer service was excellent at resolving my issue with the missing package. I would be happy to do business with this seller again.
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Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!457/1000