During my “looking” phase, seller was very prompt to respond with great information. After purchase, shipping was prompt and item received about a week after ordered. Packaging was excellent - very well done. Item was exactly as described. I’m very pleased with the purchase.
8***8 (86)- Feedback left by buyer.
Past 6 months
Verified purchase
Good Value item as described, perfectly packaged. Postage was great. A AAA+ seller that can be highly recommended.
-***4 (1)- Feedback left by buyer.
Past 6 months
Verified purchase
Once the seller found out about that USPS lost product and it never got shipped the seller MacDex immediately took care of the issue. I have already required some info on another product from the same company. Thank you for your immediate attention to this request.. It’s great to work with people who are customer focused and care about their customers. Look forward to working with you in the near future. Thank you again for being a caring and outstanding business…… Ron
b***0 (55)- Feedback left by buyer.
Past month
Verified purchase
Product was never ship. The seller gives the runaround when inquiring about the product not being shipped. The seller blamed ebay global shipping. The seller created a fake shiping label but never actually shiped the product. When inquiring more, the seller just stopped responding. When a shipping label is created it is not possible to cancel the purchase. force to escalate to a dispute and got refunded. BE AWARE OF A POSSIBLE SCAM
Reply from: macdex- Feedback replied to by seller macdex.- Feedback replied to by seller macdex.
This is plainly an ill intended post. The truth is actually simple, we were unwilling to ship to an unconfirmed international destination and we asked eBay to issue a full refund, which they did. As a matter of principle, we reply to ALL emails, we treat customers with respect, and if there is any issue we ask eBay to give the buyer a full refund
a***a (22)- Feedback left by buyer.
Past year
Verified purchase
Good/fast communication. Seller answered all questions. Packaging was well done (important!). Shipping was fast. Incorrect description: advertised for i5 2.5GHz and I actually received an i7 w/2.9 GHz (I think it is?--my laptop is @ home). Would still purchase from again. Confident in seller.
Reply from: macdex- Feedback replied to by seller macdex.- Feedback replied to by seller macdex.
We actually sent you a more powerful Mac for the same price!
b***0 (203)- Feedback left by buyer.
Past 6 months
Verified purchase
Item shipped quickly, well packaged, and exactly as described.