McCormick Tools Ltd

Seller feedback (286,314)

• *****- Feedback left by buyer.

  Past month

  Verified purchase

  Fast shipping,well packaged,good communication, as described would recommend seller
• a***n (1702)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Bought item but not clear what "young gardener" meant. It's a meaningless statement. Item arrived and clearly for a child. This was not in the advert (although the seller has since changed). I asked for the item to be returned as "does not match description". Seller/ebay provided incorrect label which was for an envelope with no tracking for ebay return. Asked seller to amend label and they refused, twice, had to get ebay customer services involved. Seller rude, dismissive and unhelpful.

  Reply from: mccormicktools- Feedback replied to by seller mccormicktools.- Feedback replied to by seller mccormicktools.

  Buyer purchased an item not suitable and then blamed us , we gave her a label she was not happy so she contacted ebay who have confirmed she needs to return the goods at her own cost as its not our fault she did not read the description, we have not been rude or unhelpful we even gave her a return label but she refused to go to the postoffice!

  Follow-up from: a***n- Feedback followed up on by buyer.- Feedback followed up on by buyer.

  The seller claims I refused take it to the post office, this is a lie. I showed the provided label to the postman who said it was for a letter with no tracking. I tried to resolve the situation with this seller who said in a message "Hi ebay state we need to provide a return label which we have done, we will not be supplying any other label as the one we have sent you is correct." I've tried to send the item back but the seller just wouldn't assist me. Ebay had to intervene to resolve.
• a***c (589)- Feedback left by buyer.

  Past month

  Verified purchase

  Prompt delivery, packaged well, good price, perfect condition, just as described. Thank you for the great service, will buy from this seller again.
• 5***g (426)- Feedback left by buyer.

  Past year

  Verified purchase

  Very pleased with my Purchase that arrived today. Especially pleased of the Communication of a very lovely Lady (Carolyn) when the Post Office said it had been delivered but it wasn't until today and Carolyn was great in contacting the Post Office and getting an Update. Amazing Service, perfect packaging and all at a very good price. Extremely Happy. Thank You Carolyn you are Fabulous.
• b***1 (1100)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Excellent seller - best on price, great quality and condition of item, always arrives within 2 days of ordering. Have bought from this seller for some years now, and 5hey never disappoint. Many thanks.
• l***a (928)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  2nd purchase of the same item within a few days. A trusted, efficicient and very communicative vendor, quick dispatch and delivery. Many thanks again ++++++++++++++