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neo merchant

neo merchant

1.8K items sold
502 followers
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About us

Productos seleccionados a los mejores precios / Selected products at the best prices
Location: SpainMember since: Dec 10, 2020Seller: neo-merchant

Business details

VAT number: ES B87636890

Feedback ratings

Last 12 months

Positive160- positive feedback in last 12 months
Neutral8- neutral feedback in last 12 months
Negative13- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable shipping cost
4.5
Shipping speed
4.7
Communication
4.6

Seller feedback (639)

  • 4***d (32)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Very well packaged, item as described in great condition. Really good shipping time. Seller was on top of communicating shipping updates. Very happy with my purchase from this seller.
    Reply from: neo-merchant- Feedback replied to by seller neo-merchant.- Feedback replied to by seller neo-merchant.
    Thank you very much for your comments!
  • z***n (102)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Sword is new as described, and it looks great. Display plate I did not open yet, but I assume it is also new. Arrived much sooner than expected delivery date, so big plus :) Outer box came a little damaged, but nothing that affects the inside parts, so it is not a big deal. This is my second sword from this seller, and I am satisfied again :)
    Reply from: neo-merchant- Feedback replied to by seller neo-merchant.- Feedback replied to by seller neo-merchant.
    Hello Thank you so much for your review, that sword is fantastic! We hope to offer you another product very soon. We'll keep in touch. Best regards 😉
  • g***r (229)- Feedback left by buyer.
    Past year
    Verified purchase
    The short answer is the seller is honest & reliable. The description was accurate, communication very responsive & shipping cost was fair. The issue was with the shipping companies. Both companies performance were poor, that's the best word I can describe for the delivery of the package. Bottom line is after daily communication with the seller, the package finally arrived, well packaged. The seller did their job. Thank you.
  • g***e (142)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    If you want to buy expensive statue you should avoid this seller. He haven't sent my statue. I have asked him 3 times about the status of shipment and he could't answer any questions. At the same time he was offering 3 same statues on ebay.
    Reply from: neo-merchant- Feedback replied to by seller neo-merchant.- Feedback replied to by seller neo-merchant.
    Hello, We are very sorry about this situation. As we discussed in messages, this type of statue is in very limited production, and we had shipping issues with yours. That's why we had to cancel the order and refund you. We are very sorry for the inconvenience and hope to be able to offer you another model soon. Best regards.
  • n***a (937)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Muy buen vendedor, cortés , buena comunicación ,muy buen precio y la espada llegó en buenas condiciones. ¡Gracias!
    Reply from: neo-merchant- Feedback replied to by seller neo-merchant.- Feedback replied to by seller neo-merchant.
    Muchas gracias por tu reseña. Esperamos que disfrutes de tu espada. Esperamos poder ofrecerte otro producto muy pronto. Un saludo y seguimos en contacto. 😉
  • 2***7 (142)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Awesome figure, glad to have in my collection. Item came as described and seller kept in contact with me. Thank you so much.
    Reply from: neo-merchant- Feedback replied to by seller neo-merchant.- Feedback replied to by seller neo-merchant.
    Hello, Thank you so much for your review. We're glad we offered you such a fantastic piece for your collection. We hope to offer you another one at any time. Best regards.
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