Item was shipped as described. Shipping was timely. Seller was responsive. Packing was sufficient. Arrived in two boxes, one outer box and the inside box was the Dell refurbished box containing the laptop and charger. Laptop was secure and segmented from the charger. The charger itself had a little bit of room to move in it's own compartment but the laptop was secured well. All hardware tested and functioned well. No complaints. Based on this experience I would recommend this seller.
8***s (2)- Feedback left by buyer.
Past 6 months
Verified purchase
My graphics card arrived seemingly fine but it had a dent in the mounting bracket that was seemingly due to what was shipping damage. The company responded quick and accepted my return request so I will be re-ordering again and I will include images of the new one I get.
Amazing customer service, the sellers are very helpful!
r***i (7)- Feedback left by buyer.
Past 6 months
Verified purchase
The device I got had 1 charge cycle! That is practically new. If this shipped in the original box, I'd have thought they accidentally sent me a new laptop.
Shipping box was packed well, and even though the seller didn't directly respond to my message requesting a prompt shipping, they did ship it the same day. So no complains there.
TL;DR: Arrived in great condition, looking pristine. Seller shipped it fast!
o***0 (137)- Feedback left by buyer.
Past 6 months
Verified purchase
Nice transaction. Received item as described and well packaged. No issues with shipping and seller responded promptly to questions.
i***u (1117)- Feedback left by buyer.
Past 6 months
Verified purchase
Smooth transaction with a great Seller. Item was brand new (as described), arrived in perfect condition. Ultra fast-shipping, sturdy packaging….I couldn’t ask for anything more! Thank you so much! A+++++
r***k (3)- Feedback left by buyer.
Past 6 months
Verified purchase
This is a positive review despite needing to return my item. The reality is sometimes things need to be returned, it isn’t always the sellers fault or it could be an innocent mistake but what matters to me is how the seller handles the situation. I requested an exchange or refund and was granted it without question, sent a prepaid shipping label and refunded immediately upon the items return. As such, despite having an issue with my product I would purchase from this buyer again.