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Novoauto

Novoauto

22K items sold
1.1K followers
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About us

-Customer service: Any questions you can contact us at any time, we will reply within 24 hours(Excluding holidays and weekends).
Customer service Time: 20:00-23:00 and 0:00-5:00 EST (GMT-5).
-After-sales service: Any problem with the product we will provide you with satisfactory after-sales solutions, good communication can quickly solve the problem. Your satisfaction is our first principle!
-Product quality:We have 12 years experience in trading auto/motor parts. Our products are all MADE IN CHINA, so the quality is trustworthy.
-Express transportation: We have warehouses in the east, south and west of the United States, so that most of the products can be delivered to you as fast as possible!
Location: ChinaMember since: Jun 18, 2019Seller: novoauto
Top Rated SellerNovoauto is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Feedback ratings

Last 12 months

Positive423- positive feedback in last 12 months
Neutral13- neutral feedback in last 12 months
Negative8- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
4.9
Communication
5.0

Seller feedback (3,616)

  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    congrats to the delivery man who left package at the front door. Package was really heavy and I had to slide it indoors. Struts were as ordered and packaged beyond belief...they sure pack them well and recommend this seller if you ever need one of their products. At 81, ive never received a perfect deliver...thank you Novoauto for a terrific job well done...have a Blessed Day, Richard
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I experienced an issue with my water tank (most likely due to shipping). I reached out to the seller and they were very responsive. The seller asked for evidence of the issue and promptly refunded me once they realized the issue. Again, the seller is very responsive and is customer service oriented.
  • *****- Feedback left by buyer.
    Past month
    Verified purchase
    This guy the real deal , received package in two days and everything is brand new and accounted for . THANKS 🙏 I will be a returning customer
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    A+++++++++++++++++ Excellent Seller a flawless transaction, item exactly as described, packed well and shipped fast. Would do business again.
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Received shipment within the timeframe noted at order placement. Well packaged, all parts were included, along with a pair of work gloves, much appreciated! Instructions could use some tweaking, missing some details. Installation was good, everything did line up. Haven't used the cargo bars as yet but have installed on my Highlander. So far, all good. Wouldn't hesitate to buy from seller in the future, A+++ seller! Thank you!
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Fast shipping as describes Nice Appearance, good quality and condition great value selller, good packaging
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!705/1000