OddcoloursLtd

Seller feedback (1,734)

• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Excellent communication pre-purchase addressing queries about the product, whilst seller provided additional relevant background product info without prompting to ensure the product would meet my needs. Product despatched in a timely manner in accordance with original estimated delivery dates, and in packaging that befitted the product to ensure it was received without damage. Product was as described / advertised. Overall very happy with the whole transaction experience.
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  GOOD AND FAST COMMUNICATION. ITEMS EXACTLY AS DESCRIBED. GREAT PRICE. ARRIVED PROMPTLY AND VERY SAFELY PACKAGED. WOULD DEFINITELY BUY FROM THIS SELLER AGAIN.
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  Arrived on time, excellent wrapping. As described. good value as hard to get now. Thank you so much. A*****

  Reply from: oddcoloursltd- Feedback replied to by seller oddcoloursltd.- Feedback replied to by seller oddcoloursltd.

  Sorry it took until the evening for Parcelforce to actually deliver your basin, but your patience has paid off! Pleased to hear it arrived safely. We do use very heavy-duty bubble wrap, which costs considerably more than the 'regular' bubble wrap you can buy, to ensure as best we can that fragile items arrive in one piece. Thank you for your order. Nick
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  From my initial contact with Nick to receiving the seats, was 1st class. He was very prompt in returning my messages to ensure I ordered the correct toilet seats, of which I could not obtain elsewhere. Highly recommend this supplier and if require further products he will be my first contact. Thanks Nick.
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Received and initially thought that the item was not suitable. Contacted seller Odd colours ltd, Nick talked us through the process of replacing the old seat for the new one. Excellent service
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great service. Although the carriage charge was a tad on the high side, I have never before seen an item like this so well packaged. Arrived promptly and in excellent condition. Would certainly use this seller again.

  Reply from: oddcoloursltd- Feedback replied to by seller oddcoloursltd.- Feedback replied to by seller oddcoloursltd.

  Many thanks for your feedback. After VAT, eBay fees, the cost of Parcelforce delivery for a large item (we don't use cheap, unreliable couriers) and the cost of the heavy-duty bubble wrap we use to protect orders, let alone the 30 minutes or so it takes to package a toilet pan properly, there is rarely any profit on our delivery charges. I'm delighted you're so pleased with the product, the service and the quality of toilet supplied. All the best and thank you for your order. Nick