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Location: United KingdomMember since: Mar 08, 2015Seller: new-pound-savers-ltd

Business details

VAT number: GB 295568838

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
4.9
Communication
5.0

Seller feedback (81,488)

  • d***e (82)- Feedback left by buyer.
    Past month
    Verified purchase
    I didn't receive the silver shampoo but received a second order of the Pearlescent shampoo instead. However, I thought it was me who got the Order wrong until I saw this request for feedback and realised it wasn't me after all. But, to be fair to the seller , I haven't contacted them re this problem as I have been away on holiday until now. The seller is very fair and helpful so will definitely use them again if needs arise. Highly recommend.
  • 8***2 (442)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Items are of great quality and fully as described. Dispatched and delivered very quickly in a purpose made secure shrink wrapped box. The item came in three different sizes all individually mounted in the packaging. Well impressed would happily use the seller again so I am happy to recommend them. Perfect transaction.
  • l***y (3483)- Feedback left by buyer.
    Past month
    Verified purchase
    Arrived really quickly, only a couple of days after placing my order. Exactly as described and in the photographs. Extremely well wrapped and packaged. Great value for money. Many thanks 😊
  • n***n (1782)- Feedback left by buyer.
    Past month
    Verified purchase
    Brilliant 🤩,fantastic price,well packaged,quick delivery,great communication,best cream you can buy for,bites stings especially this weather,gives instant relief from itchy bites,highly recommended seller and service 👍
  • r***m (376)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I ordered the product but didn't receive it. I raised it with the seller and I was delighted with the speedy response and offer of refund as a resolution. The response was very professional, empathetic, and friendly. There was no quibble and resistance to help. The point here is the customer service I received was 5 star ⭐ even though I didn't get to sample the product. I would definitely recommend this seller.
  • o***o (2445)- Feedback left by buyer.
    Past year
    Verified purchase
    Unfortunately, when the items arrived, the box information didn’t match the contents and the soap was very out of date (I didn’t even know soap could be out of date?) the seller was incredibly apologetic and got back to me very fast . I had the items returned the day after I’d received them and the seller sent my refund as soon as the item was in the post. It was such a shame, but the seller was incredibly kind and I would definitely use them in the future 

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