Sakura39 Japan Camera Store

Seller feedback (380)

• m***3 (104)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Unfortunately, the item was not in the condition described (the lens had haze when claimed none existed). The seller immediately offered a refund and was very communicative in getting the process started. Shipping both was was expedited and skipped waiting in customs, which is much appreciated; the item was very well packed and I had no concerns about damage in either direction. Seller was obviously very intent on maintaining their high rating, so was willing to go the extra mile.

  Reply from: sakura39_japan- Feedback replied to by seller sakura39_japan.- Feedback replied to by seller sakura39_japan.

  I’m truly sorry that we were unable to meet your expectations this time. I also sincerely apologize for any disappointment, especially since you were looking forward to receiving the item. We will continue striving to provide products and services that bring satisfaction, and we would be grateful for the opportunity to serve you again in the future. Thank you for your understanding, and we appreciate your continued support.
• e***t (530)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I can highly recommend the seller, the camera I bought arrived in exactly the same (perfect) condition as shown in the pictures. A question after the purchase was answered with a lot of love and in detail. My absolute recommendation, it was fun, thank you very much!

  Reply from: sakura39_japan- Feedback replied to by seller sakura39_japan.- Feedback replied to by seller sakura39_japan.

  Thank you very much for choosing our store. We’re truly delighted to hear that you’re pleased with the camera. We will continue to offer carefully selected items to bring you joy, and we hope to welcome you again in the future. If you have any questions or concerns, please feel free to contact us again anytime. You’re always welcome to reach out—we’re happy to assist you anytime. We sincerely look forward to serving you again.
• d***5 (426)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Highly recommend this seller. An excellent complete service. Kindly goes out their way to help with any questions. Item was very well packaged for shipping internationally. Very fast shipping service to Australia. Thank you

  Reply from: sakura39_japan- Feedback replied to by seller sakura39_japan.- Feedback replied to by seller sakura39_japan.

  Thank you very much for your purchase. We’re truly glad to hear that you’re satisfied with your order. We will continue to do our best to provide even better service and products that bring you joy. We look forward to welcoming you again with more attractive items in the future. Thank you once again for choosing us!
• p***p (139)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Camera is exactly as described, great cosmetic condition and all functions appear to be working well. Shipping was extremely quick, both for dispatch and delivery. Camera was packaged very nicely, secure but also easy to open. Communication from the seller was also excellent. Highly recommended!

  Reply from: sakura39_japan- Feedback replied to by seller sakura39_japan.- Feedback replied to by seller sakura39_japan.

  Thank you very much for your feedback. We’re truly happy to hear that you are satisfied. Thank you for your order. We’ll continue to bring you items that make photography more fun and exciting. We hope your new gear helps you capture many wonderful moments. We’d be glad to keep supporting you in your camera life.
• i***e (27)- Feedback left by buyer.

  Past month

  Verified purchase

  Fast shipping and reply, great communication and packaging. Item condition as described. Very delightful shopping experience, would recommend. Thank you!
• r***w (86)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Very well packed, super fast delivery and described perfectly A1 class seller Highly recommend

  Reply from: sakura39_japan- Feedback replied to by seller sakura39_japan.- Feedback replied to by seller sakura39_japan.

  Thank you so much for your kind feedback! We're really glad to hear that you're happy with the item. We'll continue to offer a selection of quality and interesting items, and we'd be happy to assist you again anytime!