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Simple Planet

Simple Planet

2.0K items sold
126 followers
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About us

Providing the best customer experience since 2023. In our family owned store, you will only find brand new, original and quality products. We ship fast and free and aim to always have satisfied customers.
Please add us to your list of favourite sellers and visit us again. Thank you for shopping with us.

If you wish to return an item we offer free returns. Please open a return item case to request a shipping label and this will be uploaded within 1 working day. Please do not return items to our office address as it is not the same location as our storage facility, and it may delay your refund.

If you are missing an item from your order, please open an item not received case as this is the quickest way to get a resolution.
Location: United KingdomMember since: Jun 01, 2023Seller: eras-group

Feedback ratings

Last 12 months

Positive407- positive feedback in last 12 months
Neutral8- neutral feedback in last 12 months
Negative6- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable shipping cost
5.0
Shipping speed
4.9
Communication
4.9

Seller feedback (706)

  • a***a (105)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    As described and delivered by Amazon (who is qtrack ?). Very confusing, onlinedata tracking not updated after delivery 12.40am their system says delivery made 4.09pm.
    Reply from: eras-group- Feedback replied to by seller eras-group.- Feedback replied to by seller eras-group.
    Hi we are delighted with your feedback thank you and pleased your purchase has arrived on time. Apologies for the confusion with your Tracking due to a one-off software glitch with our Tracking Software. All fixed now :-) Best wishes - Joanne
  • 7***i (144)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Oh my gosh thank you thank you so much it's in the box in the original box there is no damage I mean if this is awesome I am so thankful to the seller for making little girls heart Happy with joy it took me 4 months to find one and I finally found one person that was really nice to sell it to me and to have it shipped this is so amazing always be thankful to you I mean it from the bottom of my heart
    Reply from: eras-group- Feedback replied to by seller eras-group.- Feedback replied to by seller eras-group.
    WOW - thank you so much for that wonderful feedback :-) Joanne @ Eras Group x
  • m***8 (94)- Feedback left by buyer.
    Past month
    Verified purchase
    Really nice leather Card Holder, ideal for an Oyster Card, Bus Pass or Railcard. Brand new. Good value. Exactly as described and shown in photo. Delivered within time scale and seller notified me when the item was dispatched.
  • a***1 (214)- Feedback left by buyer.
    Past month
    Verified purchase
    Delivered promptly, well packaged and as described. Thank you.
  • r***c (424)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Nice item. Pleased with purchase however delivery conducted by Amazon usual terrible delivery dumped on doorstep without notification. Excessive packaging two items delivered at once in widely conflicting boxes/envelopes. A shame.
    Reply from: eras-group- Feedback replied to by seller eras-group.- Feedback replied to by seller eras-group.
    Many thanks for the Feedback. It is not acceptable. Will pass that to our Account Manager at the Courier Company. Best wishes - Jo @ Eras Group
  • 8***8 (972)- Feedback left by buyer.
    Past month
    Verified purchase
    Quick delivery and great price, as described. Highly recommended.
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