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Location: CanadaMember since: Jan 27, 2013Seller: skincaremall

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
4.9
Communication
5.0

Seller feedback (4,290)

  • d***s (69)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The items arrived very well packaged and secure! Everything looked great, even though it took longer than expected with the delivery. This is definitely not the fault of the seller. They've been great when contacting them about the delay with the delivery! Products were in excellent condition. The price for the products were fair and even offered a refund if needed. I've used this Body Lufra for years and still love it! Excellent seller!!
  • l***e (943)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Fast shipping. I initially did not get all of my order. I contacted the seller, and they promptly sent out the remainder of my order. Items are as described, packed well and arrived in perfect condition. Would purchase from this seller again.
  • 4***3 (4)- Feedback left by buyer.
    Past month
    Verified purchase
    Unfortunately, even after myself and SkincareMALL were patiently waiting week after week after week, USPS never delivered my package (Seller in Canada, im in Colorado) BUT, I do realize that is NOT under the sellers control, it just happens sometimes! What i DO appreciate is what an EXCELLENT communicator SkincareMALL is, and I very much appreciate my refund. I have this seller saved, definitely!!!
  • 2***a (4)- Feedback left by buyer.
    Past month
    Verified purchase
    Due to postal system issues, package was delayed. Seller communicated clearly, explaining what had happened, asking how I wanted to proceed with it. It wasn’t their fault. Product arrive finally and all good.
  • a***n (161)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The seller was very honest and sent pictures when they realized that the box was torn after trying to package the new item. They asked if I still wanted the item instead of just sending it and it arriving not as advertised.
  • j***a (57)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Items were as described, still shrink wrapped like new, good value! Shipping time was a bit longer since coming from Canada, but that is normal and not the seller’s issue.

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