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SupperPug

SupperPug

12K items sold
409 followers
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About us

At our small family business, crafting custom products is not just a job, it's a passion. We take great pride in providing exceptional customer service and ensuring our customers are completely satisfied with our work. As fellow hobbyists, we love discussing and bringing your project ideas to life.
Our story began with our lovable pug, Feya, who inspired us to create personalized tags and bandanas for her litter of cute puppies. We loved seeing how happy these personalized touches made the new puppy owners, and we knew we wanted to share this joy with others.
So we created our small family business to provide personalized and unique products that bring a smile to your face. From customized keychains to personalized pet tags and everything in between, we offer a range of handmade products that are tailored to your individual style and taste.
Whether you're looking for a one-of-a-kind gift for a loved one or a special memento for yourself, we're here to help.
Location: United KingdomMember since: Mar 05, 2004Seller: supperpug

Feedback ratings

Last 12 months

Positive980- positive feedback in last 12 months
Neutral46- neutral feedback in last 12 months
Negative35- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable shipping cost
5.0
Shipping speed
4.8
Communication
4.8

Seller feedback (2,360)

  • 0***0 (62)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Arrived in an envelope, when I opened when I opened it was 2 pieces of paper that didn’t not stick to my screen at all left lot of bubbles and came off immediately. When contacted seller they completely ignored me after sending them pictures of the product. Waste of time and money, had to buy again from somewhere else.
    Reply from: supperpug- Feedback replied to by seller supperpug.- Feedback replied to by seller supperpug.
    Thank you for your feedback. However, it seems that your review does not reflect our previous communication. When you reached out, you mentioned an issue with fingerprint unlocking, and I advised you to carefully follow the installation instructions. Additionally, you didn’t provide any photos at that time, which made it difficult for me to fully assess the situation.You’re now stating that I ignored you, but I have confirmation of our correspondence where I responded to all your queries. I’m
  • z***6 (18)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I always come back to this seller, almost every single month. They’re reliable, always listen to what personalization you want and is always spot on. The shipping is so quick, and they are just very professional. I will always continue to order from superpug!
    Reply from: supperpug- Feedback replied to by seller supperpug.- Feedback replied to by seller supperpug.
    Thank you so much for your warm and kind feedback — I truly appreciate it! It means a lot to me, and I sincerely hope to see you again in the future.
  • 8***i (250)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Another lovely order received from this seller. Beautiful colours and text exactly as ordered. Excellent communication. Very, very pleased. Many thanks.
    Reply from: supperpug- Feedback replied to by seller supperpug.- Feedback replied to by seller supperpug.
    Thank you kindly for your lovely feedback! 😊 We’re thrilled that you’re pleased with your purchase — your satisfaction means the world to us. Looking forward to serving you again in the future. Much appreciated! 🌟
  • m***c (430)- Feedback left by buyer.
    Past year
    Verified purchase
    Only took a few days to arrive, good communication, defo recommend buying from this seller
    Reply from: supperpug- Feedback replied to by seller supperpug.- Feedback replied to by seller supperpug.
    Thank you very much for your feedback
  • i***i (1302)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great price, well packaged and a speedy delivery time. Highly recommended seller - many thanks.
    Reply from: supperpug- Feedback replied to by seller supperpug.- Feedback replied to by seller supperpug.
    Thank you so much for your feedback .
  • j***l (171)- Feedback left by buyer.
    Past month
    Verified purchase
    Brilliant seller, super fast delivery and item arrived as described in working condition. Recommend 🌟 🌟 🌟 🌟 🌟
    Reply from: supperpug- Feedback replied to by seller supperpug.- Feedback replied to by seller supperpug.
    🧁 Just like cake and fresh hot tea — your review was joy to see! SuperPug
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!971/1000