2.5K items sold
92 followers
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About us

A quirky little shop that thrives on giving a positive customer experience, regardless of what is being sold.

We sell a wide variety of items - jewellery, bags and gifts and some clothing.

We aim to recycle packaging (bubble wrap and cardboard) wherever possible. If the item comes boxed from the suppliers or gift-bagged (eg some jewellery) then we will supply this but not actually gift wrap as this will allow you to inspect it on delivery, before you present it to your friend/family.
Location: United KingdomMember since: Jun 29, 2002Seller: thekatzpyjamas

Store policies

Returns

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable shipping cost
4.9
Shipping speed
5.0
Communication
5.0

Seller feedback (1,256)

  • 2***3 (120)- Feedback left by buyer.
    Past month
    Verified purchase
    Super cute appearance and exactly as depicted. Perfect condition and good quality and value for money. Well packaged and fast dispatch. Thank you for such a smooth transaction.
  • d***a (43)- Feedback left by buyer.
    Past month
    Verified purchase
    I can’t emphasise enough the amazing customer service I received when purchasing from this seller. They promptly responded to messages, added a new delivery option to meet my requirements and even re-arranged the postage after I supplied the wrong address! Despite the tight deadline the item arrived looking amazing in special packaging that they added without me asking. Thank you for your help. Definitely would use again.
  • e***n (2183)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Lovely item but rubbish customer service. Seller is very good at ignoring messages, replying to comments with fibs about explanations and supposed multiple refunds that don t exist. Good at deflecting too making the buyer look in the wrong. You combined my postage after I paid £10.60 for P&P then refunded £3.56. The parcel I received did not cost £7.04 to send, as explained to Ebay, I merely asked for the difference, not the full amount that you have put. Not bullying at all.
    Reply from: thekatzpyjamas- Feedback replied to by seller thekatzpyjamas.- Feedback replied to by seller thekatzpyjamas.
    You have now received £11.02 in refunds. You paid £10.60 in postage. Now you want to return an item you were originally happy with and want me to pay for the return postage. No messages have been ignored. And I am at a loss to see what else you want from me? I have apologised for making a mistake - I am not infallible.
  • 5***r (116)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent service - accurate description and prompt delivery - recommended - thank you
  • 1***c (1405)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great seller. Item as described and it arrived quickly. Thanks
  • n***t (1805)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Delighted with this useful pillbox/travel mirror, it is so sweet! Good quality. Fast delivery and well packaged. A highly recommended seller. Thank you!

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