Things2do Toys and Puzzles

Seller feedback (2,905)

• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  All as described. Fast delivery. Well packaged. Good communication. Would recommend this seller.
• *****- Feedback left by buyer.

  Past year

  Verified purchase

  Arrived very quickly, well packed so in perfect condition. Very good price for such a quality product that looked great. All this from a first class seller who ensured I was kept well informed throughout the whole process. I will be looking to use this seller again and will happily recommend them to others. Thank you.
• l***d (1423)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Excellent seller great service fast delivery well packaged item as described pleasure to buy from
• a***a (83)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I’m so happy with the fairy!! It’s so beautiful and perfect. The shipping was fast and everything came in one piece. Usually when I buy from another country something breaks and I glue it back in place(no big deal) but I was pleasantly surprised that the fairy was packaged carefully and did not break!! Thank you seller for the care!! I will be back to buy more!!
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  As described and fast delivery, recommended seller, thank you
• f***c (155)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item arrived broken, the figure had come of its base and part of her dress and hand were broken. Whilst I believe this was partly due to mishandling of the postal service, I contacted the seller who offered me a refund for the item but I still haven’t received anything. I really hate to leave any sort of negative feedback but I am very unhappy with the state the item arrived in as it was listed as new.

  Reply from: jemmalkent- Feedback replied to by seller jemmalkent.- Feedback replied to by seller jemmalkent.

  Customer constacted us to if form us that the item was broken in the post, they were really helpful and sent photo's to show the damaged, this meant we were able to put a claim in with Royal Mail. A full refund was processed but due to an error, on our side the customer was not refund. We have now refunded the customer in full. We belive in giving great service and good comunication and this time we clearly fell short. We have put in processes to ensure this does not happen again.