I received my scissors in good time, given it came from o/s. Unfortunately, the supplier packed a European adaptor, so I was not able to use the scissors in Australia. I would have expected a new plug to have been despatched immediately, but the supplier said that postage was too costly. After a couple of weeks of negotiations, I received a refund of $25, which I think is fair, but I still had to find the appropriate adaptor. Having said that, the scissors are fantastic and do an excellent job.
Reply from: top-rate-auseller- Feedback replied to by seller top-rate-auseller.- Feedback replied to by seller top-rate-auseller.
Dear, thank you for your feedback. regarding your issue, I am sorry. We will help you solve the problem. I have sent you a message and look forward to your reply. Thank you, my friend!
u***o (199)- Feedback left by buyer.
Past month
Verified purchase
Waited weeks then to Recieve item and it doesn’t work at all. Has scratches all over. Paid $1000 for a paperweight. Got offered only a part refund so I will be going through eBay to get full refund. Module in very poor condition also. No communication with scan tool. Rubbish.