We purchase bulk/liquidated cycling merchandise and pass the savings on to you. Most of our items are new in package. We carefully inspect, catalog, and photograph each item and make sure that the part numbers, UPC codes, and item descriptions are as accurate as possible. Ensuring our listings are accurate eliminates most problems, but if one does occur we fix it! And you may return your item within 30 days as long as it is as you received it. You may buy with confidence from an experienced Ebay retailer with loads of positive feedback; and one that greatly appreciates your business.