WJ Mart

Seller feedback (246)

• _***n (673)- Feedback left by buyer.

  Past year

  Verified purchase

  This is a very good quality carbon front lip for the 86, the exact same one sold by many of the sellers on ebay and other 86 parts sites (I've bought several of them already). However, this seller has a great price and replies very quickly and clearly to questions. My part shipped from Taiwan (I was expecting Santa Ana from the auction) but it still got here within a few days of the estimated delivery and without any damage, so overall I am very satisfied and highly recommend this seller.

  Reply from: wj_mart- Feedback replied to by seller wj_mart.- Feedback replied to by seller wj_mart.

  Dear minato_mirai21We thank you for your wonderful feedback, due to the wholesale team in the state sold the remaining inventory in our US warehouse of the front lip Mr. minato_mirai21 had order, we then scheduled expedited air freight shipping from our factory directly to make sure Mr. minato_mirai21 gets his order asap without any delay. We strive daily to make sure all of our buyers are taking care of, therefore a good feedback fuels us to do even better services for years 2 come. thank you
• a***a (112)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Extremely good quality, brand new arrived as described. It was a little on the pricier side but it’s guaranteed. Even though it’s listed as coming out of CA it really is shipped from Taiwan, that being said the shipping was extremely quick nonetheless. Looks great
• 2***k (15)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Safe packaging. Fitment is well. Seller responds to all messages. 10/10 shipping time for the product i ordered which is large. And condition as well.
• p***4 (3)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  These guys are a scammers, sent me a broken product and blamed it on the shipping company and wanted photos of the box when there was no damages or tear on the box. Did I also mention that they didn’t even put any labels on the box where they could have put “fragile handle with care”. Nothing. After all the stress and back forth they made me send it back without even offering me that they could send me a replacement or apologizing for the inconvenience. Would not buy their cheap product.

  Reply from: wj_mart- Feedback replied to by seller wj_mart.- Feedback replied to by seller wj_mart.

  Once contacted by the buyer, we started RMA protocol to confirm with video recording to make sure the item was brand new before packaging and shipping, since the photo provided by the buyer showed a damaged item, we then provided return label for the item to ship back our US warehouse for inspection, once approved, the buyer received a full refund. At the end this transaction, we lost the item, paid for both shipping and buyer got a full refund, scammers sounds like a harsh word against us.

  
• 3***s (6)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Product came as condition described. Communication with the seller was great and shipping was quick.

  Reply from: wj_mart- Feedback replied to by seller wj_mart.- Feedback replied to by seller wj_mart.

  Thank you for your positive feedback, your comments means everything to us :) We always strive for the best customer service and products. Always making sure our clients are taking care of
• o***v (1027)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Seller went above and beyond to help me resolve a shipping issue. Id highly recommend this Seller.

  Reply from: wj_mart- Feedback replied to by seller wj_mart.- Feedback replied to by seller wj_mart.

  Thank you for noticing our customer service team's great service, we always make sure our clients are well taken care of throughout the whole buying process with us.