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woodzmall

13K items sold
372 followers
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Location: ChinaMember since: Nov 13, 2020Seller: woodzmall
Top Rated Sellerwoodzmall is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Detailed seller ratings

Average for the last 12 months

Accurate description
4.8
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
4.9

Seller feedback (3,618)

n***z (492)- Feedback left by buyer.
Past 6 months
Verified purchase
Great seller, fast despatch, superb packaging, as advertised. Many thanks.
o***l (362)- Feedback left by buyer.
Past 6 months
Verified purchase
Item turned up in good time, exactly as described, the seller kept me informed the whole time and service was swift and helpful. Definitely would recommend.
0***y (1010)- Feedback left by buyer.
Past 6 months
Verified purchase
Item as described, well packaged, quick delivery. Good eBayer, will buy again.
a***j (195)- Feedback left by buyer.
Past 6 months
Verified purchase
This seller was a nightmare from the start. I bought a terrarium glass bowl. The item was not as described. A lot smaller then stated. The item arrived completely smashed into pieces. When I asked for a refund the seller suggested I buy another item off of them. I continued to ask for a refund and I was told to return the broken glass to them. Only then would they refund me. It’s not logistically or legally possible to post smashed glass. I had to go through EBay in the end to get a refund…..
Reply from: woodzmall- Feedback replied to by seller woodzmall.- Feedback replied to by seller woodzmall.
Hi dear, We're sorry to hear you've had such a frustrating experience.Please drop our customer services team a message to let them know the details and we'll give a satisfactory resolution for you.
k***i (81)- Feedback left by buyer.
Past 6 months
Verified purchase
Item just as described and good communication as there was a delay on the delivery but I was kept informed by the seller. Thank you!
h***a (1532)- Feedback left by buyer.
Past 6 months
Verified purchase
Spoons arrived broken due to insufficient bubble wrap - they should have been wrapped individually. Opened an ebay case and seller took a while to accept the return even with the image evidence, but eventually it got sorted and I returned the items.