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About us

Yachew are an international retailer that has shipped parcels worldwide for over 9 years. We sell partner brands through our website and online marketplaces and since our launch have delivered our products to over 2,000,000 happy customers worldwide.
Location: United KingdomMember since: Jan 23, 2013Seller: yachew_ltd

Business details

VAT number: GB 186198659

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
4.9
Communication
4.9

Seller feedback (276,874)

  • d***e (3040)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item arrived damaged, but the seller was very quick in replying to my emails and was happy for me to return the item for a full refund. As soon as they received my item the refund was issued straight away. Excellent customer service. Good price, bigger size than a usual file box, but sadly bad scratches on the back of the box.
  • i***s (453)- Feedback left by buyer.
    Past month
    Verified purchase
    WoW, now this is beautiful. No imperfections at all, crystal clear and a really nice size and weight. Exactly as described and a great price. The dispatch time and delivery were fast, and all items purchased were packed up really well by a thoughtful seller. Thank you so much for the amazing items. Happy to recommend seller and items to you all, and I will happily return for further purchases.
  • r***- (77)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item arrived in good time, was 'as described' and in perfect condition/factory sealed. Excellent price for the item. Unfortunately it was faulty, however the seller responded efficiently and reasonably, arranging a return and refund very quickly. Highly recommend. Very professional.
  • h***3 (70)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Unfortunately, after being notified the CD had been dispatched (via Royal Mail), it did not arrive within the estimated delivery window (as I write this a week later, it still hasn't arrived). However, Yachew were quick off the mark when I contacted them and dealt with the no show by refunding me within a couple of days - can't fault the vendor, that was great customer service!
  • 8***4 (1126)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    10 STARS. I experienced a problem receiving this item so it is difficult to leave feedback according to eBay standard questions. I would thoroughly recommend this seller as when I informed them of the issue they responded in a matter of minutes and resolved the situation completely very swiftly afterwards. I cannot enter stars for most questions, but the 5 stars for communication could be doubled to 10 for sure. Thanks for sorting things, best wishes for your future business endeavours.
  • a***2 (367)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent Communication, Description and Delivery Speed. Packed Well. Excellent Value. Highly Recommend. 1st Class Seller. Thank You

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