Product ReviewsARRIS SBG10 SURFboard AC1600 DualBand Cable Modem Router Black OPEN BOX SEE PICS

Good Product but could be better

Wireless range is very limited. Can not connect an external antenna to the router.

Had a Rosewill RX-N4PS 802.11 N 2.0 wireless router for the past 6 years or so and it worked fine. I used another identical Rosewill unit as a repeater and I could get good signal some 120 feet away in my large backyard.

I bought this Arris unit hoping to get better and reliable wireless signal. Within the house the signal is okay, no worse than my old Rosewill. Tried to use one of my old Rosewill router as a repeater. It works for a few minutes and then it disconnects. Tried several times but ended up with the same issue. It may not be the fault of the new (Arris) router.

You can not connect an external antenna to this Arris router. The antenna is built in and is contained inside the box. That is could be part of the reason for the limited wireless range. May be they want you to buy another unit and use it as a range extender.

As for the seller, the product was well packaged and arrived on time.Read full review...

Verified purchase:  Yes | Condition: new | Sold by: bargins_and_deals

Very basic product-too basic for simple household

Bought this product to use with Xfinity cable and tv. Product was difficult to set up - and could not add my older Dell laser printer because it did not have a wps button. Signal in house was also weak. Returned it because it did not meet my minimum needs. It may work for someone in a studio apartment with no accessories like a wireless printer.Read full review...

Verified purchase:  Yes | Condition: pre-owned | Sold by: emoojj

Tese lil things are great

Always loved the modem router combo. This one does exactly what I need it to and has the capacity to handle the speeds coming into my place at a perfect price.

Verified purchase:  Yes | Condition: pre-owned | Sold by: guid-shan

Great modem

I bought this modem because my previous one couldn't handle multiple devices. The biggest downside I have noticed is that even though it can handle all of my devices, it does tend to drop the viewing quality of streaming movies and shows. It doesn't buffer, only drops to a lower resolution. Overall I am pleased. Read full review...

Verified purchase:  Yes | Condition: pre-owned | Sold by: lmbrtbnjmn

Excellent Product

Outstanding product ...Doubled my download speed over the cable company gateway . Easy to set up .

Verified purchase:  Yes | Condition: new | Sold by: bargainoutlet320

A great value for the price

The router is easy to set up and use. It offers great coverage and is very compatatiable with my Xfinity internet service.

Verified purchase:  Yes | Condition: new | Sold by: raaalkhald0

Some Bugs but Works

Had some problems
Had call trouble shooting desk.

Password was preset. Doesn't always find devices -ie IPhones., desktop could accept cable connection(?). Must use WIFI connection.

Have not noticed improvement over previous model that this replaced.Read full review...

The ARRIS SBG10 SURFboard AC1600 Dual-Band Cable Modem Router

Works perfectly. It came as advertised. Easy set up. Average wifi signal strength.
If you have a large house, you might need a signal booster to go from one end of the house to the other.
Happy with purchase.Read full review...

Verified purchase:  Yes | Condition: new | Sold by: bali_store1

Good after a few tweaks!

We got it set up as a cable replacement to hi-speed phone cable internet and were very happy it was compatible with the cable service. We did have to make some extensive adjustments to provide acceptable Wi-Fi for all areas of our home where we were expecting a good connection.Read full review...

Verified purchase:  Yes | Condition: new | Sold by: you-gotta-deal

Great modem and price

Replaced an outdated old modem with this one. I'm a Spectrum customer and this is compatible with their service if you have it. 0 Wifi issues (old modem stuttered constantly). I also hard wire my computer and Roku player to it and it functions nicely there as well. Excellent product, price and service. Read full review...

Verified purchase:  Yes | Condition: pre-owned | Sold by: everydayfulfill...