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5stars
32ratings4stars
6ratings3stars
3ratings2stars
0rating1star
2ratings
Easy to set up90% agree
Good value94% agree
Good print quality94% agree
28 Reviews
Great printer, just a few minor issues...
The other reviews are correct in saying it's bigger than most printers. It is wider, but I guess it has to be to print on larger size sheets. Adding to the size, you have to keep the rear paper tray and front output tray open all the time. The product photos make it looks so compact, but I always have both trays open, since the blank paper always sits in the rear tray, and the output tray has to stay open or nothing prints. It doesn't just pop open when it gets a print command.
I was pleasantly surprised when I first printed a photo from my iPhone - it prints ALL THE WAY TO THE EDGES on a letter-sized (8.5x10) sheet of paper. I'm a graphic designer, so that's a big deal for me, when I design things to the margins and would usually have to trim the sides.
Still, this is a great wireless printer. The final reason I didn't give 5 stars is because I had a tough time setting it up. I use an Airport Extreme for my wi-fi router. There are no "buttons" like many routers, so when the instructions require you to "push a button" on the router, I couldn't figure out the work around on my own. I had to call Canon tech support and a very nice man talked me through it. They should put these instructions online where you can easily find them. Read full review...
Verified purchase: Yes | Condition: new | Sold by: best_buy
Nice Printer Though Fails Often
Pro: Fast document and photo printing, large prints, tight DPI when needed, 5-color ink system, Feed Through Paper tray which reduces clogs for heavier weight photo paper, multiple methods of connectivity.
CONS: This is my fourth printer from the iX printer series. Everyone of them has failed during the warranty period. Canon immediately replaced them with an overnight shipment. Canon says they are made for durability for a marketing workload environment though, my experience, they have failed repeatedly within the warranty period though Canon has shipped overnight a refurbished model which then fails within 6 months after the warranty period expires. You can assume a 4-18 month life span for this printer. I continue to purchase because of the price point and I can get really great third party inks (longer warranty value) for considerably less than the OEM inks.
Reasons for failure have been linked to the feeding mechanism as well as to a break down in the electronics that allow the print head to function. No replacement print heads are available. I've taken the print head from the new printer and put into the old printer and the old printer still wont print which is how I know it is in the electronics. Putting the new print head back into the new printer then printing takes place.
It's a great product for a marketing department though it just doesn't live up to the durability claim which Canon makes - it definitely is not an industrial grade product. Not even for the small 1 person business environment as it won't last very long. Nevertheless, because of the price point and availability of less expensive superior ink price points, replacing them is far less expensive than any equivalent which the competition has to offer and really less expensive than the much much larger industrial grade products which Canon manufactures.Read full review...
Verified purchase: Yes | Condition: new | Sold by: best_buy
Comes from a great family
It is a replacement for Canon's similar ink jet photo quality printer that I had which died after 7 years of service when that printer head crapped out. My only issue is that this printer has 13x19 print capability but I don't know how to make my apps select that odd size.Read full review...
Verified purchase: Yes | Condition: new | Sold by: the_little_engine
Review
This is the second iX6820 printers I have purchased. The first one just quit after 2 years. I believe the print head was the problem but a new head runs about $65 so for $130 I bought a new printer.
It plots up to 19"x13" which is why I purchased it.
It works fine for a backup letter size printer.
It is slow to wake up for printing.
It sounds like a thrashing machine during operation.
The wireless feature quit working after about 1 year.
I also have a MX870 Canon all-in-one machine that is about 5 years old. It has been a good machine and I feel the support has been pretty good also. I have had a lot of HP printers/plotters and would probably lean toward the Canon products at this point in time.Read full review...
Verified purchase: Yes | Condition: new | Sold by: buysuperdeal
Network headaches
This is not my first time at the rodeo: I know that printers are usually difficult to set up wirelessly. Still this printer presented so many "challenges" that I began to think that it was a hardware problem.
I began by jumping in at the deep end and following the instructions without WPS. Then I tried WPS. Backing up, the network details said that it could not find a DHCP server even though there was one in my router. I'm going to skip over the rest of my sad attempts, but the bottom line was first I set it up using USB, then LAN wired (with a static IP set both on the printer and the same address reserved on the router using the printer's MAC address) and then the wireless drivers installed. I did this with the USB cable attached and using that option in the DRV setup.
Wow. I was so optimistic since MS made networking so easy these days, surely Canon had the bugs worked out. HA!Read full review...
Verified purchase: Yes | Condition: new | Sold by: mightygalaxy
Excelent model at a very, very reasonable price.
We liked this model and had it for many years. It's print head became damaged. I was very happy to get the same model for such a good price. It works beautifully.
Verified purchase: Yes | Condition: new | Sold by: adorama
I really like the ix6820
It jsut printed some nice posters for me and that was on normal setting, I didnt even have to go to photo mode to get a good print. And It was pretty fast, too. The real proof for me is how long it lasts, but I wont know that for 2 years. As for now, I really like it.Read full review...
Verified purchase: Yes | Condition: new | Sold by: buysuperdeal
Great Printer
I use this printer for my Pastry business. It works great for me with my edible print outs. It even came with ink, but because I can only use edible ink I didn’t need to use the ink that came with the printer. Read full review...
Verified purchase: Yes | Condition: new | Sold by: beachaudio
Does what I needed
I needed to print paper larger than regular size and it does and it WiFi connected to my laptop so one less plug and cord to deal with.
Verified purchase: Yes | Condition: new | Sold by: best_buy
Easy as can be
I didn't bother with the instructions, it practically set itself up. Even worked wirelessly with not prompting from me. The print quality is good and fast!
Verified purchase: Yes | Condition: new | Sold by: mightygalaxy