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Reviews (1)
Oct 21, 2020
WH-1000XM4 Great Sound & Cancellation, Complex Functionality Needs Work
40 of 40 found this helpful These headphones replaced Beats studio 3 over the ear noise cancelling. The sound quality is superior to the Beats, the fit and weight are similarly good. The Sony XM4 head phones have a considerable number of options including an IOS/Andriod optimization app. I am using a apple iphone X with the most current IOS. The battery life is considerable at greater than 20 hours which compares to the 8 hours of my prior beats. The sound cancellation is far superior to the prior Beats, however, the software is always adapting to the surrounding location, movement and ambient sounds causing fluctuations in the external noise suppression causing an external noise source to randomly increase and decline in volume. This issue is primarily an issue with significant and changing external noise sources, so not typically an issue. The touch sensitive controls on the side of the head phones works most of the time, however, I often have issues connecting to an incoming call as it will not transfer to the head phones or respond to the double tap on the touch panel. I have a Samsung smart TV with blue tooth audio connectivity and the audio will break up with the XM4 head phones at a distance of <10 ft, I have to disconnect and reconnect a couple of times to correct the problem. The head phones have over the air software updates so I'm hopeful some of the annoying issues are resolved with future updates. I don't recommend turning on the Notification and Voice Guide nor to activate the two device linking within the app. I found that when the head phones are permitted to connect to more than one device, they will automatically and when linked to two devices the head set can not be used for phone calls. Also the Speak to Chat is useless as it will shut the music off if you sing or speak while playing audio and responds to spurious external noises.