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Grainger

Grainger

974K items sold
14K followers
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About us

More than 3.2 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like technical support to answer any product questions you may have. We help you save time and money by providing the right products and solutions to keep your facility up and running.
Location: United StatesMember since: Feb 04, 2016Seller: grainger

Feedback ratings

Last 12 months

Positive10,985- positive feedback in last 12 months
Neutral119- neutral feedback in last 12 months
Negative71- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
4.9
Shipping speed
5.0
Communication
5.0

Seller feedback (122,758)

  • s***s (2099)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Good seller and quick shipping, but I asked to have the boxes plastic wrapped for shipping and they came dirty with stickers all over them and no plastic wrap. My message was ignored or didn’t get relayed to shipping.
  • a***n (55)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Aside from that this can was exactly what I wanted at a fair price, what really needs praise is how the seller handled a shipping that went sideways. The spout that came with this can was damaged either in a warehouse or during shipping. I sent pictures of the damaged box and broken spout and asked how to proceed. With the information provided a replacement spout is on the way to be delivered tomorrow. Customer service like this is what creates return customers, of which I will be one.
  • 2***2 (27)- Feedback left by buyer.
    Past month
    Verified purchase
    Arrived two days after order, could have been packaged better, one was damaged, contacted Grainger and a replacement was here very fast, one or two days, excellent communication, free shipping! Thank you Grainger for your prompt service!
  • e***- (38)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Grainger and the part I ordered are excellent. DHL the shipping company was terrible to deal with. We live in rural Canada. Package was held up twice once at the border. Received notification from DHL that it may be delayed through eBay no call or email. Grainger finally reached out to say futies are owed. Fine. Trying to pay or contact someone online was terrible. People I dealt with personally at their office were great. DHL get a better online setup and easier ways to contact local people
  • 8***d (61)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great seller, super fast shipping with double padded boxes, new item as listed, arrived a day earlier than estimated !! Best price, appeared highest quality, in original manufacturers packaging. Highest recommendations, would buy from again!
  • d***d (27)- Feedback left by buyer.
    Past month
    Verified purchase
    This item was as advertised. The thing that impressed me most was the shipping/delivery that was used, namely FedEx. I received the item in TWO DAYS, and unlike other items shipped to me USPS in the last year it wasn't lost, delivered to the wrong address, left in a distribution center for two weeks, or run over by a fork lift. Thanks to the seller for using this delivery service.
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Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!358/1000