You can pick which shipping methods you want to offer your buyers when creating your listing. Depending on whether you're using our quick listing tool, or our advanced listing tool, you'll do this in slightly different ways:
Setting your delivery options using the quick listing tool
On the listing page, scroll down to the Shipping section. You can choose to ship your item, offer local pickup, or offer both options.
- Ship your item – You select a fixed cost or we calculate cost for you based on package weight and dimensions. You can pay the shipping yourself
- Local pickup – Nearby buyers pick up the item from your home or someplace else you choose
If you choose to ship your item:
- In Ship your item, enter a fixed cost or the package weight and dimensions so we can calculate the cost.
- If you're not happy with the recommended shipping service, select Change shipping service to choose another option.
- Select the calculated rate, or if you'd like, choose the option to charge a fixed amount and enter the amount. You can also choose to offer free shipping and pay it yourself.
If you offer local pickup, enter the postal code for your item location.
- Go to the Shipping section.
- Select an existing policy from the Shipping policy dropdown or select the three dot menu to create a new shipping policy or edit an existing one.
- Under Domestic shipping, you can select:
- Calculated: Cost varies by location (you can use the shipping calculator - opens in new window or tab to get an estimate for each service's charge)
- Flat: Same cost to all buyers (create your own rate tables detailing your shipping charges for each area)
- Freight: Large items that require special handling
- No shipping: Local pickup only
- If you choose Calculated or Flat, select your preferred Services.
- If you're offering a flat rate, enter the shipping cost.
- Set your handling cost (calculated shipping only) and handling time.
- Select whether you want to ship internationally.
- Select Save.
You can also set up and manage your shipping options using business policies. For more control over setting shipping costs by region, you can use shipping rate tables.
Integrated shipping carriers
To protect yourself against "Item not received" claims filed through eBay Money Back Guarantee, you need to use a shipping carrier that is integrated with eBay.
The following carriers are integrated with eBay:
Domestic Carriers
|
Carrier name
|
Services |
|
Canada Post (CPC) )
|
Trackable Services
|
|
UPS
|
Trackable Services
|
|
CanPar
|
Trackable Services
|
|
Purolator
|
Trackable Services
|
|
FedEx
|
Trackable Services
|
Export Carriers
| Carrier name |
Services |
|
Canada Post (CPC)
|
Trackable Export Services
|
|
USPS
|
Trackable Export Services
|
|
UPS
|
Trackable Export Services
|
|
FedEx
|
Trackable Export Services
|
|
DHL
|
Trackable Export Services
|
|
Asendia USA
|
Trackable Export Services
|
|
Purolator
|
Trackable Export Services
|
Import Carriers
| Carrier name |
Services |
|
SpeedPAK
|
Trackable Import Services
|
|
UPS
|
Trackable Import Services
|
|
La Poste
|
Trackable Import Services
|
|
Australia Post
|
Trackable Import Services
|
|
DHL Global Mail
|
Trackable Import Services
|
|
USPS
|
Trackable Import Services
|
|
Singapore Post
|
Trackable Import Services
|
|
DHL
|
Trackable Import Services
|
Tip
We recommend you upload tracking to eBay within your stated handling time. Buyers are more confident their orders will arrive when they receive regular updates on the shipping status, and are less likely to file “Item not received” claims.
Further information: