You can pick which shipping methods you want to offer your buyers when creating your listing. Depending on whether you're using our quick listing tool, or our advanced listing tool, you'll do this in slightly different ways:
Setting your delivery options using the quick listing tool
On the listing page, scroll down to the Shipping section. You can choose to ship your item, offer local pickup, or offer both options.
- Ship your item – You select a fixed cost or we calculate cost for you based on package weight and dimensions. You can pay the shipping yourself
- Local pickup – Nearby buyers pick up the item from your home or someplace else you choose
If you choose to ship your item:
- In Ship your item, enter a fixed cost or the package weight and dimensions so we can calculate the cost.
- If you're not happy with the recommended shipping service, select Change shipping service to choose another option.
- Select the calculated rate, or if you'd like, choose the option to charge a fixed amount and enter the amount. You can also choose to offer free shipping and pay it yourself.
If you offer local pickup, enter the postal code for your item location.
- Go to the Shipping section.
- Select an existing policy from the Shipping policy dropdown or select the three dot menu to create a new shipping policy or edit an existing one.
- Under Domestic shipping, you can select:
- Calculated: Cost varies by location (you can use the shipping calculator - opens in new window or tab to get an estimate for each service's charge)
- Flat: Same cost to all buyers (create your own rate tables detailing your shipping charges for each area)
- Freight: Large and bulky items
- No shipping: Local pickup only
- If you choose Calculated or Flat, select your preferred Services.
- If you're offering a flat rate, enter the shipping cost.
- Set your handling cost (calculated shipping only) and handling time.
- Select whether you want to ship internationally.
- Select Save and close.
You can choose to exclude specific shipping locations (regions, countries, PO boxes) from all your listings by using our Exclude shipping locations page - opens in new window or tab. To see other options for managing which users can and can’t buy from you, go to our Buyer Management page - opens in new window or tab. See Setting buyer requirements for more information.
If business policy management is available to you, you can opt in to set up business policies on payment, shipping, and returns to apply to all your listings. If you're eligible, you'll see the opt-in tool in Selling - opens in new window or tab in My eBay.
Integrated shipping carriers
To protect yourself against "Item not received" claims filed through eBay Money Back Guarantee, you need to use a shipping carrier that is integrated with eBay.
The following carriers are integrated with eBay:
Domestic Carriers
|
Carrier name
|
Services |
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Canada Post (CPC) )
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Trackable Services
|
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UPS
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Trackable Services
|
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CanPar
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Trackable Services
|
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Purolator
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Trackable Services
|
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FedEx
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Trackable Services
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Export Carriers
| Carrier name |
Services |
|
Canada Post (CPC)
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Trackable Export Services
|
|
USPS
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Trackable Export Services
|
|
UPS
|
Trackable Export Services
|
|
FedEx
|
Trackable Export Services
|
|
DHL
|
Trackable Export Services
|
|
Asendia USA
|
Trackable Export Services
|
|
Purolator
|
Trackable Export Services
|
Import Carriers
| Carrier name |
Services |
|
SpeedPAK
|
Trackable Import Services
|
|
UPS
|
Trackable Import Services
|
|
La Poste
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Trackable Import Services
|
|
Australia Post
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Trackable Import Services
|
|
DHL Global Mail
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Trackable Import Services
|
|
USPS
|
Trackable Import Services
|
|
Singapore Post
|
Trackable Import Services
|
|
DHL
|
Trackable Import Services
|
Tip
We recommend you upload tracking to eBay within your stated handling time. Buyers are more confident their orders will arrive when they receive regular updates on the shipping status, and are less likely to file “Item not received” claims.
Read our guides below for more information on making your item available internationally, having your buyers collect their items in person, estimating shipping costs and more.
Offering local pickup
Find out more about letting buyers collect their item in person.
Using our shipping calculator
Learn how to use our shipping calculator to work out the shipping costs based on the buyer's location.
International shipping for sellers
Find out how to add international shipping options to your listings, and understand what you need to do for customs.