Shipping globally
From shipping tips to creating a flexible return policy, eBay will help you become a shipping pro and an expert seller.
Global shipping
Important for your business
Offering shipping to international buyers is one of the best ways to quickly expand your business. There are dozens of eBay sites across the globe, and millions of potential buyers waiting for your item—it’s up to you to decide how to get it to them.
To increase your chance of selling, we recommend offering shipping to the United States.
For International shipping, you will need to have an understanding of some complexities such as duties and taxes. Refer to the tips below on how to navigate international shipping.
There are two ways to make your items available to international buyers depending on how aggressively you would want to target them. An easy first step would be, for your listings on eBay.ca, to add an international shipping service to the United States and another shipping service to buyers worldwide. This way, your listings will be available to Canadian, US, and worldwide buyers. This will also enable you to access eBay International Shipping, the easiest way to get your items to markets around the world.
You can target international buyers more directly by listing on other eBay properties, such as eBay.com. By doing so, you’d be managing your listings and orders separately on these sites. In either case, make sure to use a tracked service so your buyers can keep track of their shipments.
Duties, taxes, and fees
Shipping internationally can mean that your item is subject to duties or other fees as it enters your buyer’s home country. If you use a service that does not include the pre-payment of any duties, taxes, or import fees, be sure to communicate this clearly to any international buyers.
Be honest about the contents of your package when filling out customs forms—it’s a crime to misrepresent the contents to attempt to avoid customs fees, such as writing “Gift” when it was a purchase.
You can also use eBay International Shipping, enabling eBay to handle every step of the cross-border experience. Buyers purchasing through eBay International Shipping will pay any relevant duties or fees at checkout, while eBay will handle the customs experience. Simply ship your item to our hub in Mississauga, ON, and let us take care of the rest.
If you would prefer to ship to some countries, but not others, you can go into your preferences and exclude certain regions or countries from the places you’re willing to ship to.
eBay International Shipping
eBay International Shipping offers a hassle-free way to reach more buyers around the world. Your listing will show up automatically to buyers in dozens of markets, with eBay handling all international fees and customs.
Once you’ve made a sale through eBay International Shipping, simply ship to our sorting hub, and eBay takes care of the rest: customs clearance, international shipping, and even returns are fully covered.
Learn more about how eBay International Shipping can help you access millions of new customers, quickly and easily.