Best delivery experience

Grow your sales by offering tracked, fast, and free shipping

Today’s online shoppers expect to receive items sooner than later and for free. That’s why we show an estimated delivery date on all eBay listings. The sooner the delivery date, the more likely buyers will place a bid or make a purchase. And if items don’t arrive on time due to a reasonable shipping issue, we’ll make it right.

man and woman packing in warehouse

Highlighting a great shipping experience

For items with free and tracked shipping that can be delivered within 4 business days, a green shipping message will automatically appear on the item page, cart, and checkout on eBay.ca. This is to make the shipping speed more visible to buyers and help improve sales.

View item page screenshot on mobile of Apple iPhone 8 listing with free 4 day shipping
eBay shopping cart screenshot on mobile of Apple iPhone X with free 4 day shipping
Checkout page screenshot on mobile of Apple iPhone 8 with free 4 day shipping

To be eligible for the shipping badges, you need to:

  • Offer free shipping
  • Offer same-day or 1-day handling
  • Have your item arrive within four business days including your handling time
  • Ship with a tracked service and add the tracking number to your order on eBay

Here is a list of shipping services with a guaranteed delivery of up to 3 business days to all of Canada.

Shipping Service
Estimated Delivery Time
UPS Expedited Canada
1-2 business days
UPS Express Canada
1 business day
UPS Express Saver Canada
1-2 business days
UPS Standard Canada
1-3 business days
FedEx 2 Day
1-2 business days
FedEx Economy
1-3 business days
FedEx Priority Overnight
1 business day

Manage your handling time via shipping settings

Handling time is a crucial aspect of fast shipping. You can specify your handling time and set your shipping preferences for the days of the week you ship in your shipping settings. We will not count weekends or holidays as your handle-by date if the carrier you specify in your listings doesn’t ship on those days.

  1. On the shipping preferences page, click “Edit” under “Set same business day handling times”.
  2. Select your “Working days” and the “Cut off time for same day handling” on the days you’re able to offer it.
  3. Click on “Save”.

Screenshot of manage shipping settings page

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